Assistant Service Writer
Mike Alsop Rockville Chevrolet Mike Alsop Rockville Chevrolet Rockville, IN Rockville, IN Full-time Full-time $31,200 - $39,520 a year $31,200 - $39,520 a year 17 hours ago 17 hours ago 17 hours ago Duties:
Greet customers and provide excellent customer service.
Increase customer satisfaction by building customer relations.
Listen to customer concerns and accurately document them.
Create work orders and schedule appointments for service.
Communicate via phone and email in response to questions, problems, and complaints including follow-up to ensure timely and accurate service.
Ensure customer data is up to date by confirming address, phone, email, etc.
Communicate with technicians to ensure timely completion of repairs.
Provide estimates for repairs and obtain customer approval.
Process payments and handle cash transactions Maintain a clean and organized work area.
Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
Requirements:
Excellent teamwork.
Proactive attitude.
Dependability and punctuality.
Strong communication and interpersonal skills.
Ability to multitask and prioritize tasks in a fast-paced environment.
Detail-oriented with excellent organizational skills.
Cash handling experience is a plus.
Experience in automotive dealership, service department is a plus.
Job Type:
Full-time Pay:
$31,200.
00 - $39,520.
00 per year
Benefits:
Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Day range:
Monday to Friday Weekends as needed Shift:
8 hour shift Day shift No nights Ability to commute/relocate:
Rockville, IN 47872:
Reliably commute or planning to relocate before starting work (Required) License/Certification:
Driver's License (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Greet customers and provide excellent customer service.
Increase customer satisfaction by building customer relations.
Listen to customer concerns and accurately document them.
Create work orders and schedule appointments for service.
Communicate via phone and email in response to questions, problems, and complaints including follow-up to ensure timely and accurate service.
Ensure customer data is up to date by confirming address, phone, email, etc.
Communicate with technicians to ensure timely completion of repairs.
Provide estimates for repairs and obtain customer approval.
Process payments and handle cash transactions Maintain a clean and organized work area.
Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
Requirements:
Excellent teamwork.
Proactive attitude.
Dependability and punctuality.
Strong communication and interpersonal skills.
Ability to multitask and prioritize tasks in a fast-paced environment.
Detail-oriented with excellent organizational skills.
Cash handling experience is a plus.
Experience in automotive dealership, service department is a plus.
Job Type:
Full-time Pay:
$31,200.
00 - $39,520.
00 per year
Benefits:
Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Day range:
Monday to Friday Weekends as needed Shift:
8 hour shift Day shift No nights Ability to commute/relocate:
Rockville, IN 47872:
Reliably commute or planning to relocate before starting work (Required) License/Certification:
Driver's License (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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